At Brown Refrigeration Inc we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.
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Product or service reviewed: Trane System
We purchased a Trane system to include Heating and Air Conditioning from Brown Refrigeration. It was easy to get a price for the products we requested and they provided information about each that allowed me to choose what I wanted. The installation was quick and professional. Their employees were considerate of my requirement. I would definitely recommend Brown Refrigeration and intend to use them for the yearly services.
Product or service reviewed: We got a new system
My family got a new Trane system from Brown Refrigeration. The service tech was very helpful, to help me understand my issues and what it would cost to fix. He also gave me the options to get someone out to give us a price on new system. We went with the New TRANE System due the age and the money we have put into it. The installation team was very professional and we love our new system. Thanks again
Product or service reviewed: Two xc95 trane furnace two i16 air conditioners
If you need true service STOP. Call Larry Brown now. I had a three yr nightmare do to Calitas heat/air. Called Airman and Conway both gave me estaminets of over $21,000. There units were rheeme and carrier with 80% eff. And seer rating of 14. Larry gave me a PRICE that was very much lower with Trane units of 95% eff. and seer of 16 with duct work new plumbing new vents new thermostat ALL NEW witch the others were NOT. Browns team are very professional well mannered clean and Knowledgeable. So don't B-S your home CALL BROWN. Thank you Mr. Brown and team for a job WELL DONE. ðŸ‘
Product or service reviewed: Repair
I feel I have received honest, fast service.
I had a major issue with our unit and received an appointment within one day.
Robert - Germantown, TN
Second time using Brown Refrigeration and very pleased with their availability and knowledge.
Mrs. Robert Nieman - Memphis, TN
Downstairs ac unit leaking
Angel - Germantown, TN
Always fast, thorough service. We are going to miss JR, but we're so happy for him. We love Brown Refrigrration!
Best and most professional service Ever!
John - Collierville, TN
I have had the pleasure of dealing with JR for years. He is a man of integrity, honesty and incredibly skilled in this business (and I am sure he will excel in any future endeavors he chooses). He has grown to feel like part of our family. As I completed the survey, I only wish I could rate JR beyond 'Excellent'.
Fantastic service, prompt, neat and thorough
Mrs C - Germantown, TN
I have used Brown Refrig for more than 20 years. Great company.
Linda - Memphis, TN
I worked in customer service for 43 years and the technicians that installed the new unit were such gentlemen. I felt I could trust them to take care of business which they did and also cleaned up after themselves. Thank you Larry Brown for hiring men of integrity. I was at peace leaving my house while they worked. Your men go above and beyond so please recognize them in a special way at review time. I'm a very satisfied customer.
Leo - Memphis, TN
Very pleased with units installed. Have received excellent performance and excellent service.
Great AC replacement
Easy transaction, finished quickly
Upstairs air repair
Linda - Olive Branch, MS
Brown refrigeration is the best
Shubho - Memphis, TN
I am a customer for over ten years and have been very happy with the service always. Mr JR was the technician this time. He is the best. Always full of energy and passion for his work.