Reviews

At Brown Refrigeration Inc we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.
See reviews from areas near you:
See What Our Customers Have to Say - 34 Reviews

Sandra D Sargent
06/24/2022
Located in Memphis
06/24/2022
Located in Memphis
John Casby is very professional, knowledgeable, polite, and informative. He is diligent and conscientious about his work. He gives an accurate assessment about what needs to be done and instills confidence in his customers that he has provided them with the best service as exemplified by the cool air that ensues. I am so grateful that he was the one who received my service call, especially after his help last year. When I was unable to find an electrician, he recommended one who came right out and got my electrical problem solved so that John Casby could get my AC running again. Thanks for sharing your expertise with others, especially during this pandemic!
Service: System Repair

John Mullikin
11/12/2021
Located in Collierville
11/12/2021
Located in Collierville
Larry Brown's employees are extremely qualified and professional as exemplified by CJ today. If you want professional work done on your HVAC systems at a reasonable price, give them a call. They stand by their work. I have used their services for over 20 years and their annual maintenance continue to keep everything in great shape.
Service: Preventive Maintenance

STEVE ZISK
10/18/2021
Located in EADS
10/18/2021
Located in EADS
John called before his arrival. When he arrived, he knew where to go because he came out last year to perform preventive maintenance on my furnaces. As usual, John was very professional. When he finished, John explained to me just what was done, any repairs if any (none were required) and finally the invoice. Larry Brown's employees are great. Polite, professional, and great prices. If you want professional work done on your HVAC systems at a reasonable price, call Larry. They stand by their work. Great company.
Service: Preventive Maintenance

Stephen W Zisk Jr
10/11/2021
Located in EADS
10/11/2021
Located in EADS
Taylor, and Brayden came out to do a duct cleaning of my ducts and they did a fantastic job. They showed me how their system worked in removing the crud in the returns and ducts. Spent 6 hours cleaning. Very professional. I would highly recommend these guys to clean your ducts. They are coming back next week to do a fall cleaning on my heating system.
Service: Preventive Maintenance

Mary Ann Corpal-Clay
07/13/2021
Located in Memphis
07/13/2021
Located in Memphis
Teresa Brown, who I'm assuming took my request for service Monday 7/12/2021.. made an immediate assessment of my needs and sent a tech Billy Green tor repairs. Mr. Green was very courteous and after consulting with owner, Larry Brown made the needed repair. Thanks to each of you for your professionalism.
Service: System Repair

Clemente Butts
01/18/2021
Located in Mphs
01/18/2021
Located in Mphs
Professional. On time. Great service. John explain everything to me in a way that I would understand. I highly recommend their service. no need for me to ever call anyone else. I am a business owner. I was left hanging with two other companies. One even came out and didn't return. But John came right on in and went to work. Thank you!
Service: System Repair

Patti Morris
10/19/2020
Located in Germantown
10/19/2020
Located in Germantown
We have been with Brown for almost twenty years!
They are very efficient and professional as well as friendly and just down to earth nice people!! Even though they dont do plumbing continue with them as all good people that you would want in your home!
Service: Preventive Maintenance

Gary Lowry
09/11/2020
Located in Bartlett
09/11/2020
Located in Bartlett
My AC stopped cooling late 9/10. Have been using Brown for 25 plus years. Called at 8:00 this morning thinking it might be Monday to get service. Was told they'd be here this afternoon. John got to my house @ 1:30 and went right to work. I have a very old unit and was concerned I was looking at a compressor at a minimum. Within 5 minutes John tells me it's just the capacitor and had it replaced within 15 more minutes. Paid my bill and it's now an hour since John arrived and it's 72 degrees in the house. You simply can't get better service. I grew up in construction so I know quality. Brown Refrigeration is as good as it gets. Professional, courteous and outstanding techs.
Service: System Repair

Steve Lebaroff
06/04/2020
Located in Cordova
06/04/2020
Located in Cordova
John Casby and his associate, Nick, were out to my house to service my air conditioning unit. Both gentlemen were extremely courteous and professional. John seemed very knowledgeable and answered all my questions. Then performed their tasks well and were quick and efficient. Would highly recommend Brown Refrigeration for both installation and service.
Service: Preventive Maintenance

Eugene Wright
04/22/2020
Located in Memphis
04/22/2020
Located in Memphis
My Brown Refrigeration technician, Mr John Casby was very, very professional in every area in dealing with tuning up my air conditioner. every thing that needed tobe done to get my conditioner ready for running he did it and he answer all of my questions.Iwas very pleased with his service today.
Service: Preventive Maintenance
See All Reviews